Help & Support

Open the app, tap the "+" button, search for your cryptocurrency, enter your target price, and tap "Create Alert". You'll receive a push notification when the price reaches your target. It's that simple!

We support over 3,000 cryptocurrencies with live prices from Binance and MEXC markets — including Bitcoin (BTC), Ethereum (ETH), Solana (SOL) and all major altcoins. The list updates automatically as new tokens are listed.

Our system monitors prices 24/7 and checks your alerts every 5 seconds. When your target price is hit, you'll receive a push notification within seconds. We use multiple data sources to ensure accuracy.

Yes! You can create alerts for any price target — whether it's above or below the current market price. This is perfect for setting both profit targets and dip-buying opportunities.

Basic ($4.99/month or $49.99/year) gives you up to 5 active alerts, 50 notifications per month, 5 Smart Alerts and an ad-free experience — perfect for most traders. Pro ($9.99/month or $99.99/year) offers unlimited alerts, notifications and Smart Alerts with up to 10 conditions per alert, ideal for professionals monitoring many positions simultaneously.

Sign in with the same Apple ID you used to purchase the subscription. Go to the Account tab in the app and tap "Restore Purchases". Your subscription will be restored automatically.

Absolutely. We use industry-standard encryption for all data. We never store your private keys, wallet addresses, or sensitive financial information. Your alert preferences are synced securely through your Apple ID.

You can manage or cancel your subscription anytime through your Apple ID settings: Settings > Your Name > Subscriptions > Crypto Helper. Your access continues until the end of the current billing period.